Operating Statement - Social Media Check

About this document

This statement outlines the approach we take in operating our business across a number of areas.

Ethics

Despite its many advances, the disparity of understanding, skills and abilities in using the Internet is growing.

We believe that by providing the insight, understanding and learning that our reports deliver, we are going a small way to levelling the playing field and helping those who are not technically proficient to have the same access to information as those who can navigate the web more easily. We make adjustments to our reports to cater for protected characteristics under the Equality Act 2010 and also to consider baseline norms for demographics such as age and gender. We are advocates of privacy and consider our work very simply in these terms:

We only offer an explicitly consented product, requiring every customer to fully consent to the check being undertaken – and to then adding the social accounts which they wish to be checked.

We believe that having an informed understanding of a social media history will enable people to make better choices. These choices will lead to a safer online environment with greater transparency and accountability in the right places.

Values

Please take the time to read our Ethics Policy and Equality Policy found with the ‘About Us’ section of our website for more information on our values. If you believe that these statements are either inaccurate or haven’t been followed, please make contact with us.

Legal Responsibility

All of our products and services and their production methodology have been assessed by specialist technology lawyers and accredited as being fully compliant with all UK Legislation, Acts and Statutes.

We have specifically undertaken an assessment of these processes against The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and are similarly satisfied that we are fully compliant with this legislation.

What We Don’t Do

We do not provide products or services for use partially or wholly within any service that is regulated by the Financial Conduct Authority (FCA) or to determine eligibility for consumer credit. We do not provide products or services for use partially or wholly within any service that is regulated by the Security Industry Authority (SIA) of which falls within the Private Security Act 2001.

We do not create Social Media Check reports on or for anyone under the age of seventeen at this time without the express permission of their legal parent or guardian.

The General Data Protection Regulation (GDPR)

GDPR compliance is an essential part of our operating process and we have an in-depth insight into the legality of our products and services and specifically how they engage with this Act. For full details of how we use and retain personal data please see our trading Terms and Conditions.

GDPR and Consented Searches

Creating Social Media Check reports only for those people who have explicitly consented to this is one avenue that this legislation caters for. We believe that compliance with this best fits our business ethics, values and position.

However, there are several other legitimate, legal routes where we can use our products via GDPR without a person’s explicit consent and we reserve the right to operate under other sections of the legislation as and when we can support other legitimate outcomes, such as within Law Enforcement or Courts and Tribunal hearings.